• Company
  Asian Bank  
• Job Category
  Accounting/Finance
• Job Subcategory
  All
• Location
  United States
• Short description

Job details:

 Description

BANK OPERATIONS SPECIALIST

PURPOSE AND SCOPE:

Asian Bank is seeking an Operations Specialist.  This position is responsible for the daily activities of Deposit Operations and Electronic Funds/ Wire Transfer functions in accordance with established policies and procedures to ensure the achievement of the Bank’s goals for growth, retention and quality service.  The scope of this position includes working closely with employees within the Branch, Finance and Compliance as well as interfacing with the other departments, business partners, and Bank customers relative to deposit and funds transfer transactions including addressing complaints and resolving problems.

 

POSITION DESCRIPTION

Responsible for administrative, technical and compliance aspects of deposit transaction processing, the handling of incoming and outgoing wires and the issuance of Bank checks.  Conducts Fed line terminal operations.  Reviews new account opening documents. 

Understands and complies with all rules, regulations, policies and ethical standards governing the banking industry and the Bank.  Ensures compliance with the foregoing to ensure the safety and soundness of the Bank’s deposit operations.

Identifies and recommends appropriate action in areas of weakness related to operational, compliance and customer service issues, with a focus on the sound operation of the Bank.

Maintains a strong knowledge of OFAC/BSA/AML requirements and ensures that transactions are processed in accordance with regulations.

Maintains a strong knowledge of regulatory, legislative and technical aspects of Regulation E claims processing.  Responsible for investigating and decision making regarding customer claims per Regulation E to include ATM, POS, and ACH transactions.  Interface with the various partners associated with Regulation E, wires and official checks.  Responsible for tracking and reporting for Regulation E claims.  Ensure required communications are delivered to the customers.

Monitors IRA processing, dormant accounts, system maintenance, fed account research and adjustments, sweep account setup and transfers, ACH notices, and withholding remittal.

Monitors the Bank’s deposit operations by conducting audits and daily comprehensive review of reports to identify transactions with potentially negative implications.

Monitors deposit related reconciliations to ensure all deposit-operations-related account reconciliations are performed and exceptions cleared in a timely fashion.  Compiles general ledger entries.

Assists with the development of and/ or recommends changes to internal policies, procedures, and customer communications related to Deposit Operations.

Ensures accuracy, maintenance and completion of file documentation for regulatory compliance.

Participates in training and/ or recommends training to increase employee skills required to meet and exceed superior performance.

Prepares reports and communicates workflow conditions as needed. 

Completes special projects and performs other duties as assigned.

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