• Company
  Union Supply Company 
• Job Category
  Computers/IT Services
• Job Subcategory
  All
• Location
  United States, California, Rancho Dominguez
• Short description

Job details:

About Union Supply Company, Inc.

Union Supply Company, Inc. is one of the leaders servicing the Commissary Correctional Industry market segment with innovative products in packaged foods, shoes, clothing, electronics, and health and beauty product lines.  Through our multiply distribution centers, we provide nationwide services to both the wholesale and retail segments of this unique marketplace. 

Key Areas of Responsibility:

This position is the primary contact responsible for installing, maintaining and troubleshooting all computers, thin clients, printers, and software supported by the IT Division. The applicant must be very familiar with operating systems, networking, DNS, Internet, email configurations and telecomm systems. This position is an integral part of the deployment of workstations, thin clients and associated peripherals in the network and requires knowledge and understanding of security policies and procedures for Microsoft Active Directory. Candidates must possess outstanding communication and interpersonal skills, and have the ability to work within a team environment. Excellent listening and analytical skills are essential, along with the ability to remain calm under pressure while working in a focused manner. This is a non-exempt, professional-technical position. Essential Functions:

Assemble, install, configure and test computer equipment or units of local area networks requiring use of standard interface protocols;

Consult and assist manufacturer's representatives in the installation of new computer equipment; exercise total responsibility for routine installation or modification projects; assist other technicians or the director in repairing, installing and testing complex pieces of equipment or local area networks. Submit equipment repair warranties;

Complete work orders such as installing equipment, connecting and moving devices or creating components of autonomous networks, installing disk drives, correcting definitions on data switches, protocol converters, etc.;

Use computer-aided diagnostics and digital logic devices as needed to locate malfunctions. Calibrate test equipment for proper operation;

Develop and maintain software and hardware inventory and tracking systems; develop inventory lists and order, stock, and store electronic components;

Prepare and submit vendor warranty claims, parts, and documentation associated with warranty repairs (with authorization from vendors);

Install cable for the company computer and phone system. Perform moves, adds, deletes and other changes for phone users. Set up calling features such as Automatic Call Distribution (ACD) groups, pick groups, call processing, and voice mail. Provide phone support and training to new users and solve miscellaneous phone problems;

Install hubs and switches on the network; install copper from the IDFs to users' workstation areas; maintain fiber networks and troubleshoot problems;

Configure and set up servers to work with various programs; install software including, but not limited to, MS Operating systems (XP/Win7), Office Suite, Adobe Products, and Symantec AV Suite. Ensure server backups and networked user backups are performed on a regular basis;

Provide support to users relating to both hardware and software problems on their personal computers;

Troubleshoot, repair, maintain, install, and perform testing activities on various computer equipment, peripherals, data communication, and computer network systems.

**Experience with Microsoft dynamics AXTPA is a definite plus Education:

Bachelor’s degree from an accredited university in Information Technology or similar discipline.  Three to five years of experience working directly with employees in order to resolve computer, printer and application problems.
Local candidates only

Join the Union Supply Company, Inc. team and enjoy great company benefits like vacation, sick, holidays, 401K matching, health insurance, dental, vision, life and long-term disability.

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